Expectations

1. Online return jewelry over $30 needs to be put in the office.
2. Moving forward ALL SHOES must be hard tagged (both feet). Display shoes need lanyard tags. This week I will have someone go through the shoe lounge display shoes to make sure they are tagged correctly.
3. When processing WACC please make sure to pull all paper out of shoe boxes, bags, etc.
4. Only managers can ring employees (goes for all employees of the company).
5. Make sure we're doing the EAS every morning.
6. ALWAYS get a manager to sign your holds and damages.
7. I will be going over more in depth operational cash wrap situations in the near future.
8. The cash wrap needs to remain as clear as possible at all times.

If anyone ever has a question please ask!! Call for your floor sup if you have a line or need help clearing the counter!!

Anni