My Visit to Store 156

Yesterday I went to Greenwich CT with Christine, Savion, and Janine to work at store 156 for the day. It was about a hour drive to the store. The store manager Kelly was nice enough to give us all a ride. Once we got to the store it was straight to work. I immediately began ringing people up. I swear, you know one cash wrap, you know them all. Haha. It was cool to have Christine and Savion on the floor as the customer service. It made it feel like Brooklyn was really in the house y'know? The staff was super friendly and supportive. Everyone made the transition very easy on me.

First I'll talk about their WACC department. I liked the way their shoe lounge was set up. It was small but it housed a lot of other accessories which I thought was neat. I found out how to merch those netted scarves that came in FIVE colors. Too bad we don't have something like this in our shoe lounge to hold product on the back wall!

Thats mee!

Their WACC cluster from the outside looked really clean. But from behind it was a hot mess. The table was glass and was spotless. It really gave a clean presentation at first glance. However from the back it was very disorganized. The jewelry was all over the place. I immediately began working on organizing it a bit while I had down time at the registers. I've been really trying to keep our jewelry A-Frame clean so this was definitely some uh, motivation. :) But overall, the presentation was nicely done. You could just tell it needed some TLC and maintenance. 

Now, onto the fun stuff..  the floor! Overall I liked how the floor was set up. I learned that they actually share a display artist with another CT location which I thought was interesting. One display artist in two stores, that sounds like a lot of work. However, because of that they don't have a permanent DA. I liked the sideways girls on the vignette. I've noticed this at other stores too. They also used all wood hangers which gave the store a classier feel if you will. Sometimes I wish we used wooden hangers but plastic hangers do take up less space on the racks, just saying. The outfitting was nicely done as well. I liked how the mannequins were merchandised with scarves. They were knotted a few times so it hung on the girl but didn't take up so much room as to block the outfit. There were parts of the store that you could tell obviously needed some extra attention but they are low on staff, so I guess I kind of expected that. The overall aesthetic of the store was clean, classy, and had a nice presentation.

The vibe at the store was way different. It seemed so much more calm. I guess I'm used to the floor being hectic and busy on a Saturday. Although it did get busy it was never crowded or any major lines. However, the people spending money were dropping BREAD. I mean real money. One mens purhcase was almost $500. I had NUMEROUS transactions over 300-400. It was nuts. Very suburban house wives with their teenage daughters. Everyone started to look the same. They also didn't seem to care about promos so much or sale items which I thought was interesting. At our store they'd be like 'UH ISNT THIS JEWELRY 50% OFF?!' after the first 4 seconds of scanning it. Haha.

Overall I had fun and I think everyone else enjoyed themselves too. I always appreciate going to other stores to  work. I love being able to meet new people in the Urban family. Also just getting the experience to work in other locations is fun and exciting! It's not everyday I go to CT to work. It's fun to mix things up.

Anni